Refund policy

We offer a 7-day return window from the date of delivery.

Eligibility:

• Items must be unused, unworn, with tags attached, and in original packaging.

• A valid proof of purchase is required.

Return Shipping Charges:

• If you choose to exchange the item, no return delivery charges will apply.

• If you request a refund, return shipping charges will apply. These charges will be communicated to you by our support team at the time of your request.

To start a return, contact us via Instagram DM or WhatsApp. Our rider will collect the item from your address. Refunds are processed to your original payment method or bank account after inspection.

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Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, report it immediately through Instagram DM or WhatsApp. We’ll resolve the issue on priority.

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Exchanges

We accept exchanges within 14 days of delivery. The item must meet the same eligibility conditions as for returns. To initiate an exchange, contact us via Instagram DM or WhatsApp.

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For all assistance, reach out through Instagram DM or WhatsApp. Our team is here to help.

For Contact:
📧 info@doainofficial.com
📞 0310-3164343